Privacy Policy

I. Introduction
A. Overview of the Privacy Policy
Welcome to the Privacy Policy of ChatRoomBox. This Privacy Policy describes how ChatRoomBox collects, uses, and protects the personal information and data generated through the use of our group chat widget ("Widget"). It also explains your rights and choices regarding your personal information.
B. Acceptance of the Privacy Policy
By using the Widget or providing your personal information to ChatRoomBox, you signify your understanding and acceptance of this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, please refrain from using the Widget or providing your personal information.
We may update this Privacy Policy from time to time, and any changes will be effective immediately upon posting the revised version on our website or notifying you through other reasonable means. It is your responsibility to review this Privacy Policy periodically to stay informed of any updates or changes.
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at hello@chatroombox.com.
By using the Widget and providing your personal information, you acknowledge that you have read, understood, and agreed to the practices and policies outlined in this Privacy Policy.

II. Information We Collect
A. Types of Information Collected
1. Personal Information: When you use the Widget, we may collect personal information that can be used to identify you or your website visitors. This may include, but is not limited to, names, email addresses, IP addresses, and any other information provided voluntarily through the Widget.
2. Usage Data: We may collect certain information about your use of the Widget, such as the duration of Widget usage, interactions, and user preferences. This information is collected in an aggregated and anonymized form and does not directly identify individuals.
B. Collection Methods
1. Information Provided by You: We collect personal information when you or your website visitors voluntarily provide it through the Widget. This includes information provided during the chat interactions and any details provided through user profiles or registration forms.
2. Automatic Collection: We may collect certain information automatically when you or your website visitors access or use the Widget. This may include IP addresses, device information, browser type, operating system, and other technical information.
C. Purposes of Collection
1. Provision of Services: We collect and use the information to provide, maintain, and improve the functionality of the Widget, including facilitating group chat interactions among website visitors.
2. Communication and Support: We may use the information to communicate with you, respond to your inquiries, and provide customer support related to the Widget.
3. Analytics and Improvements: We collect usage data to analyze trends, monitor the performance of the Widget, and make improvements to its features and functionality.
4. Compliance and Legal Obligations: We may collect and process personal information to comply with legal obligations and respond to lawful requests from public authorities or other legal processes.
Please note that the information collected is necessary for the operation of the Widget and enables us to provide you with a secure and enhanced user experience. By using the Widget, you acknowledge and consent to the collection of information as described in this Privacy Policy.

III. Use of Collected Information
A. How We Use the Collected Information
1. Provision of Services: We use the collected information to provide, maintain, and improve the functionality of the Widget. This includes facilitating group chat interactions among website visitors and delivering the intended features and services of the Widget.
2. Personalization and User Experience: We may use the information to personalize and customize the user experience within the Widget. This includes remembering user preferences, displaying relevant content, and providing tailored recommendations.
3. Communication and Support: We may use the collected information to communicate with you, respond to your inquiries, and provide customer support related to the Widget. This may include sending important updates, notifications, or announcements regarding the Widget.
4. Analytics and Improvements: We analyze the usage data to understand trends, user behavior, and preferences. This helps us monitor and improve the performance, functionality, and usability of the Widget. Aggregated and anonymized data may be used for research, statistical analysis, and business planning purposes.
B. Legal Basis for Processing
1. Consent: By using the Widget and providing your personal information, you consent to the collection, processing, and storage of your information as described in this Privacy Policy.
2. Contractual Necessity: We may process personal information to fulfill our contractual obligations and provide the services requested by you or your website visitors.
3. Legitimate Interests: We may process personal information for our legitimate interests, such as improving our services, ensuring the security and integrity of the Widget, and conducting data analysis and research.
C. Retention of Collected Information
1. We retain the collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
2. When personal information is no longer needed, we will securely dispose of or anonymize the data to prevent unauthorized access or use.
3. Please note that we may retain certain information even after your use of the Widget has ended, as required by law or for legitimate business purposes, such as resolving disputes, enforcing our rights, or complying with legal obligations.
We are committed to using the collected information only for the purposes described in this Privacy Policy and in accordance with applicable data protection laws. We take appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of the information we collect.

IV. Information Sharing and Disclosure
A. Third-Party Service Providers
1. We may engage trusted third-party service providers to assist in operating and maintaining the Widget or to perform certain services on our behalf. These service providers may have access to your personal information for the sole purpose of carrying out their designated tasks. We ensure that these service providers are obligated to protect the confidentiality and security of your information.
2. These third-party service providers are prohibited from using your personal information for any other purpose than providing the agreed-upon services to us. However, we cannot guarantee the practices of these service providers and encourage you to review their respective privacy policies.
B. Legal Requirements and Protection of Rights
1. We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. We may also disclose your information to enforce our rights, protect the security and integrity of the Widget, or investigate and prevent potential violations.
2. We may share your personal information to defend against legal claims or exercise legal rights when necessary to protect the rights, property, or safety of ChatRoomBox, its users, or others.
C. Business Transfers
1. In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred or disclosed as part of the transaction. We will take reasonable steps to ensure the confidentiality of your personal information and notify you of any such transfer or disclosure.
2. In the event of an insolvency, bankruptcy, or receivership, your personal information may be transferred or sold as part of the assets. The acquiring party or entity will be required to comply with the terms of this Privacy Policy.
Please note that we strive to ensure that your personal information is protected and disclosed only as necessary to provide the services and operate the Widget. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information as outlined in this section to fulfill legal obligations, protect our rights, or provide the requested services.

V. Data Security
A. Security Measures Implemented
1. We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
2. We maintain industry-standard security practices to safeguard the confidentiality and integrity of your information. This includes the use of encryption protocols, secure data transmission, and regular system monitoring.
3. Access to your personal information is restricted to authorized personnel who require it to perform their designated tasks. We regularly review and update our security practices to ensure the ongoing protection of your information.
B. Protection of Personal Information
1. While we implement reasonable security measures, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
2. It is important to note that the security of information transmitted over the internet or stored electronically is subject to inherent risks. We advise you to take precautions to protect your personal information, such as using strong passwords, maintaining the confidentiality of your login credentials, and keeping your devices and software up to date.
3. In the event of a data breach that affects your personal information, we will take appropriate steps to notify you in accordance with applicable laws and regulations.
C. User Responsibilities
1. You play a crucial role in maintaining the security of your personal information. Please ensure that any passwords or access credentials associated with the Widget are kept confidential and not shared with unauthorized individuals.
2. If you become aware of any unauthorized access to or use of your personal information or suspect any security breach, please notify us immediately so that we can take appropriate actions to mitigate the situation.
We are committed to protecting your personal information and maintaining the security of the data collected through the Widget. While we employ industry-standard measures to safeguard your information, it is important to understand that no method of transmission or storage is completely secure. By using the Widget, you acknowledge and accept these inherent security risks and agree to take necessary precautions to protect your personal information.

VI. Cookies and Tracking Technologies
A. Use of Cookies
1. We may use cookies, beacons, tags, and similar technologies (collectively referred to as "cookies") to enhance the functionality and user experience of the Widget.
2. Cookies are small text files that are placed on your device when you access or use the Widget. They help us recognize your device, remember your preferences, and provide a more personalized experience.
3. We use both session cookies (which are temporary and expire when you close your browser) and persistent cookies (which remain on your device for a longer period) to facilitate various functions, such as authentication, session management, and user preferences.
4. By using the Widget, you consent to the use of cookies as described in this Privacy Policy.
B. Third-Party Tracking Technologies
1. We may allow third-party service providers and advertising partners to use cookies and similar technologies on the Widget for analytics, advertising, and other purposes.
2. These third parties may collect information about your online activities over time and across different websites or online services. They may use this information to provide targeted advertisements or personalized content based on your interests.
3. We do not have control over the activities of third-party service providers and their use of cookies. Their practices are governed by their own privacy policies, and we encourage you to review those policies.
C. Cookie Management
1. You have the option to manage cookies through your browser settings. Most web browsers are set to accept cookies by default, but you can modify your browser settings to decline or delete cookies if you prefer. However, please note that blocking or deleting cookies may impact the functionality and user experience of the Widget.
2. You may also opt-out of certain third-party tracking technologies used for advertising purposes through the Digital Advertising Alliance's Consumer Choice page (http://www.aboutads.info/choices) or the Network Advertising Initiative's Opt-Out page (http://www.networkadvertising.org/choices).
Please note that cookies and similar technologies are used to enhance the functionality and user experience of the Widget. By using the Widget, you consent to the use of cookies as described in this Privacy Policy. You have the option to manage cookies through your browser settings and opt-out of certain third-party tracking technologies used for advertising purposes.

VII. Third-Party Links
A. Links to External Websites
1. The Widget may contain links to third-party websites or services that are not operated or controlled by ChatRoomBox. These links are provided for your convenience and reference only.
2. Once you click on a third-party link, you will be directed to that third party's website or service. We do not have control over the content, privacy practices, or security of these third-party websites or services.
3. This Privacy Policy applies solely to the information collected through the Widget. We encourage you to review the privacy policies of any third-party websites or services you visit to understand their data practices and policies.
B. Third-Party Privacy Policies
1. The Widget may integrate with or utilize third-party services, plugins, or tools that may collect information about your use of the Widget. These third-party services are governed by their own privacy policies and terms of service.
2. We are not responsible for the privacy practices or content of these third-party services. Your interactions with such third parties are governed by their respective privacy policies and terms of service.
3. We encourage you to familiarize yourself with the privacy policies and terms of service of these third-party services before using them in conjunction with the Widget.
Please note that we are not responsible for the privacy practices, content, or security of third-party websites or services that may be linked to or integrated with the Widget. We encourage you to exercise caution and review the privacy policies and terms of service of any third-party websites or services you visit or use in conjunction with the Widget.

VIII. Children's Privacy
A. Age Restriction
1. The Widget is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the applicable age limit. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to promptly delete that information.
B. Collection of Personal Information from Children
1. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately. We will take prompt action to remove the information and terminate any related accounts.
2. We encourage parents and guardians to monitor their children's online activities and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Widget without parental consent.
C. COPPA Compliance
1. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding the collection of personal information from children.
2. We do not knowingly collect personal information from children without appropriate parental consent. If we learn that we have inadvertently collected personal information from a child without parental consent, we will promptly delete the information from our systems.
The privacy and protection of children's personal information is important to us. We do not knowingly collect or solicit personal information from children under the applicable age limit. If you believe that your child has provided personal information without your consent, please contact us, and we will take immediate action to address the situation.

IX. Your Rights and Choices
A. Access, Correction, and Deletion
1. You have the right to access, update, correct, or delete your personal information collected through the Widget. You can exercise these rights by contacting us using the contact information provided in this Privacy Policy.
2. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws. Please note that certain legal exceptions or limitations may apply to your rights to access, correction, or deletion.
B. Opting Out of Communications
1. If you no longer wish to receive promotional or marketing communications from us, you can opt out by following the unsubscribe instructions provided in the communication or by contacting us using the contact information provided in this Privacy Policy.
2. Please note that even if you opt out of receiving promotional or marketing communications, we may still send you non-promotional or transactional messages, such as those related to your account or the Widget.
C. Do Not Track Signals
1. Some web browsers may offer a "Do Not Track" (DNT) setting that sends a signal to websites indicating your preference to not be tracked across websites. The Widget does not respond to DNT signals or alter its data collection practices based on DNT settings.
2. As the technology and standards for DNT signals evolve, we may revisit our approach to DNT signals and update this Privacy Policy accordingly.
We respect your rights and choices regarding your personal information. You have the right to access, update, correct, or delete your personal information, subject to applicable laws and exceptions. You can also opt out of receiving promotional or marketing communications from us. Please note that certain information may be retained as required by law or for legitimate business purposes. We do not currently respond to "Do Not Track" signals, but we are committed to reviewing and considering industry developments and standards related to DNT signals.

X. International Data Transfer
A. Transfer of Information Outside Your Country
1. The Widget and ChatRoomBox's operations may involve the transfer, storage, and processing of your personal information to servers located in countries outside your own. This may include countries that have different data protection laws than your country of residence.
2. By using the Widget and providing your personal information, you consent to the transfer of your information to countries outside your own, including countries that may have different data protection laws.
3. We will take appropriate measures to ensure that any international transfer of personal information complies with applicable data protection laws. These measures may include implementing contractual agreements, relying on adequacy decisions, or using other lawful mechanisms, as necessary.
4. If you have any questions or concerns regarding the international transfer of your personal information, please contact us using the contact information provided in this Privacy Policy.
Please note that the transfer of personal information to other countries may involve different data protection laws and regulations. By using the Widget and providing your personal information, you acknowledge and consent to the transfer of your information to countries outside your own, as described in this Privacy Policy.

XI. Updates to the Privacy Policy
A. Notification of Changes
1. We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. When we make any updates, we will revise the "Last Updated" date at the beginning of this Privacy Policy.
2. We encourage you to review this Privacy Policy periodically to stay informed of how we collect, use, and protect your personal information. Your continued use of the Widget after the posting of any revised Privacy Policy shall constitute your consent to such changes.
B. Your Responsibility to Review Updates
1. It is your responsibility to review this Privacy Policy periodically to ensure that you understand and agree to its terms. If you do not agree to any modifications to this Privacy Policy, you should discontinue your use of the Widget.
2. We may also notify you of material changes to this Privacy Policy through the Widget or by other reasonable means. Your continued use of the Widget after receiving such notification shall constitute your consent to the revised Privacy Policy.
We reserve the right to modify or update this Privacy Policy at any time, so please review it frequently. Your continued use of the Widget signifies your acceptance of any updates or changes to this Privacy Policy. If you do not agree with the revised Privacy Policy, you should discontinue using the Widget.

XII. Contact Us
A. Contact Information
1. If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at hello@chatroombox.com.
B. Questions or Concerns
1. We are committed to addressing your privacy concerns and resolving any disputes or inquiries related to this Privacy Policy.
2. If you have any questions or concerns regarding our privacy practices or the handling of your personal information, please contact us. We will make every effort to respond to your inquiries in a timely and appropriate manner.
We value your privacy and are dedicated to addressing any questions or concerns you may have. If you have any inquiries or feedback regarding this Privacy Policy or our privacy practices, please contact us using the provided contact information.